Building a Culture of Openness

Eugene Eric Kimby Eugene Eric Kim

This morning, I saw this exchange on my Twitter stream between Dennis Whittle and John S. Bracken:


Building a Culture of Openness

Storified by Eugene Eric Kim · Wed, Oct 31 2012 07:35:11

Great conf on how open data can hold govt to account. @ethanz alone would be worth price of ticket: http://openup12.org/agenda/ @OmidyarNetworkDennis Whittle
@EthanZ @DennisWhittle @OmidyarNetwork I have emailed to ask for an invitation, though doubt I am high profile enough. Humm…Mark Simpkins
@marksimpkins @ethanz @omidyarnetwork How ironic if it is conference on open data that is closed to the public!Dennis Whittle
@DennisWhittle why ironic? topic doesn’t alter factors like capacityJohn S. Bracken
@jsb @DennisWhittle Seems counter to the potential of open data. Not everything has to be open, but it’s a great opp. to build culture.Eugene Eric Kim
@eekim @DennisWhittle no connection between a conf theme and conf logistics. Why does a data meeting need be open but not one on coffee?John S. Bracken

To expand on what I wrote on Twitter, one of the points of open data is to tap into the power of emergence. If your data is available and compelling, then other people will find useful and interesting things to do with it.

That’s the theory, at least. Open data helps create the conditions for emergence, but it’s not sufficient. Without a culture of openness, your data will likely lie fallow. If you already have that culture, you’re lucky. If you don’t, you have to build it. Building culture is hard.

There are lots of ways to build culture. There are no set formulas, and so my rule of thumb is to take every opportunity you can to do it.

That brings me to the original point that provoked this conversation: Should a conference on open data also be open to any participants? No, it doesn’t have to be. No set formulas, right? But it’s an opportunity to build culture, to get people out of the comfort zone of closed. And I generally think that people overrationalize the need to be closed.

The beauty of this little ecosystem we live in is that pockets of closed can beget openness, just as Foo Camp inspired Bar Camp, which launched the unconference movement. That’s what openness is ultimately about.

Practicing for the Emergent

Eugene Eric Kimby Eugene Eric Kim

Watch this video of former Dodger shortstop, Rafael Furcal, dive to catch this ball and throw the runner out from his back. Even if you’re not a baseball fan, you can appreciate the amazing athleticism on this play.

Here’s the interesting thing about it. It wasn’t luck, and it wasn’t purely talent, either. Furcal practices this play. All professional shortstops do. They know that over the course of a 162-game season, plays like that are likely to happen, and so they practice the dive and throw. And practice, as it turns out, makes it more likely that you can pull off this play successfully.

In our business, much of what we do is design for the emergent. By definition, that means that we’re not planning what happens in advance, because there’s no way we can know. However, we can prepare for what might happen by practicing. It’s that practice that makes us confident that we can help guide a group to success, even if someone hits a metaphorical ground ball up the middle.

One of our goals for 2012 is to work on “learningful” projects. As a way to encourage that, we’ve started the practice of asking the question, “What will we learn?” whenever we evaluate possible projects. We just started using a CRM to track these projects, and I spent a few hours this week back-filling information. Everytime I hit this question about learning, I got stuck.

It’s not that I don’t think we’ll learn something from these projects. It’s that for most of our projects, my answer is the same: It’s practice. And as good as we think we are, we can still use a whole lot more of it.

Here’s a TEDx talk I gave last summer on practice: