A few weeks ago I got a call from Joe Mathews, our storyteller for the Delta Dialogues, who is a career journalist. Pope Benedict XVI had resigned–the first pope in six hundred years to do so–and speculation was swirling about who would be elected next. Joe asked me a fascinating question: How would an organizational development consultant provide the cardinals with a better decision-making process in choosing the next pope? It was a critical moment for the church. The new […]