Last September, we designed and facilitated a kick-off in Zurich for an organizational change initiative within a global corporate IT division. The meeting was large (200 leaders participating) and complex (both logistically and content-wise), one of the hardest with which I’ve ever been involved. It succeeded because our design was strong, Kristin’s facilitation was skillful, and our client was exceptionally competent. As evolved as I found this particular client, I still noticed some old-guard mindsets. The biggest was around the […]